Software release this week - and oh what joy what bliss - there is a 60 man team in the deep south and apparently they don't speak to one another. You can't just call the person for whom the action is responsible you must go through a 3rd party who will relay your message sometime before you're all dead. AND like the game you played called Telephone - the message is never delivered correctly. And in one case the deep south team then creates more work for themselves because they apparently can't figure out how to place a phone call or email to the far away land of Northern Virginia.
Sigh.
Ok so apparently we're done with the testing and now it's paperwork lots and lots of paperwork. I have no motivation for this. We have to have stuff circling like Kansas during the filming of the Wizard of Oz.
My mo-jo is toast. I have no desire or barely a want to deal with this. I think I can trace it back to yesterday when the woman who claims she does software but I swear her entire job is to make my head explode. An example shall we? Very high level... R-Doc is the customers, it is a reference, some thing you might look at to clarify a point, but it is not your be all end all.
S-Doc is your be all end all its how WE do things. S-doc is getting updated it needs it.
For some unknown reason S-Doc and R-Doc has become the Bible bathed in glowing light to this woman - no one has given the S-Doc and certainly not the R-Doc two hoots notice in the 3 years I've been on this job! And every time I ask for something - I get "where is that in the S-Doc and where is it in the R-Doc and the R-doc says this and the S-doc says that and we're not going to do what you want us to do just because you said so and the docs are different and you're a doodie head.
Ok maybe I made that last part up - but if feels like it.
SO - yesterday my new boss for reasons only she knows lit another fire under these people by telling them our San Diego guy was going to ask questions about one thing. He's been doing this monthly without incident or concern or ANY FREAKING mention of S-Doc or R-Doc. Suddenly there is panic in the streets emails are flying fast and furious across the world to everyone. In my own stupid diluted way I tried to be helpful - and right there with the path to hell.... I digress.
I thought I has answered the question more than once. So finally I get pissed, send a terse 2 line email that says, we are ruled by S-Doc with the old date until the new one is accepted. Period end of discussion. That is the line I put in the email. I got slapped back by Ms. New Boss for being uncalled for. Really Tootsie pop? Have you had every decision or statement you've made tossed back at you. Do you have to defend you job on a regular basis have it countermanded and under minded then when the puppy presents hit the air circulation device they ask why YOU didn't get out the umbrellas?
So my new stance with regards to idiot woman in deep south - and in some respects the new boss - when a question is answered, it will be responded to in a timely manner, with the information needed and oh so very politely. For example, what is the best way to get to McLean from the office? My answer will be "By Car, ma'am". There by rendering all statements as unnecessary - as my answers. Kiss my grits.
I'm going home, I've got 600 pounds of stuff to do there... and another 700 pounds here. The bosses left before 4 why should I bother?
signing off frustrated and crabby. Later.
No comments:
Post a Comment